Legal
Delete account & data
HoHoCam has no sign-up, so there is no account in the usual sense — but there is data, and you can delete all of it in two steps.
Step 1 — Delete your photos in the app
Open HoHoCam → Settings → Delete all footage. This removes every photo and clip stored in the app on your iPhone. Server copies need no extra step: we never store your room photo, and the images and clips made along the way are deleted automatically after 24 hours. Footage you already saved to your Photos app or shared elsewhere is not affected — it is yours and outside our reach.
Step 2 — Delete your identifier, credits and purchase records
Email us and we will delete the anonymous identifier, your credit balance and the purchase records tied to it. The button below opens a pre-filled email.
- We complete deletion requests within 30 days and confirm by email.
- Unused credits are lost when your data is deleted and cannot be restored afterwards. Refunds for unused credits are handled by Apple at reportaproblem.apple.com, not by deleting your data.
- Purchase records that we must keep for tax or accounting law are retained for that purpose only and are not linked to anything else.
Deleting the app
Deleting the app from your iPhone removes the footage stored in it and the anonymous identifier your credits belong to, so unused credits can’t be recovered automatically afterwards. It does not send us a deletion request — use Step 2 for the records on our side.
See the Privacy Policy for what we collect and why.